Privacy FAQs

What data do you collect?

We collect only essential booking details like name and contact info.

How is my data used?

Your information helps us confirm bookings and improve your stay experience.

Do you share my data?

We never sell your data. Sharing happens only with trusted partners to manage your reservation.

Yes, contact us anytime to request removal of your personal information.

Can I delete my data?

Is my data secure?

We use strong security measures to keep your information safe.

Information Collection

We collect information that you provide directly to us when making a reservation, including your name, contact details, payment information, and any special requests or preferences.

We may also collect information automatically through your use of our website, including IP address, browser type, and pages visited.

Use of Information

We use the information we collect to process your reservations, communicate with you about your stay, improve our services, and comply with legal obligations.

Your personal information will not be sold, traded, or shared with third parties without your consent, except as required by law or to fulfill your reservation.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us directly.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

Terms & Conditions

Booking & Reservation

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All reservations are subject to availability and confirmation by the hotel.

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A valid government-issued photo ID is required at check-in.

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Advance payment or credit card details may be required to confirm your booking.

Check-in & Check-out

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Standard check-in time: 2:00 PM | Check-out time: 11:00 AM

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Early check-in or late check-out is subject to availability and may incur additional charges.

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Guests must vacate rooms by the check-out time to avoid additional charges.

Cancellation Policy

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Cancellations made 48 hours before check-in: Full refund

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Cancellations within 48 hours: 50% cancellation fee applies

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No-show reservations will be charged the full amount.

Payment Terms

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Payment can be made via cash, credit card, debit card, or UPI.

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All rates are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

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Additional services (minibar, room service, etc.) will be charged separately.

Guest Responsibilities

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Guests are responsible for any damage to hotel property during their stay.

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Smoking is prohibited in all rooms. Violations may result in additional cleaning charges.

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The hotel reserves the right to refuse service to guests who violate hotel policies.

Liability

Hotel samudra Puri is not liable for any loss, damage, or theft of personal belongings. Guests are advised to use the in-room safe for valuables. The hotel is not responsible for any injuries or accidents that occur on the premises due to guest negligence.